Why bother with a patient group for the practice?

We are all patients with the practice. To join you don’t need any specialist knowledge of the NHS or services in general. Our aims are

Firstly, to support the practice to deliver the best service it possibly can.

We work closely with the practice. We talk to them if we have any ideas about how we think things might be improved. We also report back if patients have concerns over any aspect of the running of the practice. We also say "Thanks” when things are going well!

A doctor or another team representative and the practice manager usually attend our meetings so we can have good discussions. If the practice is thinking of implementing changes they will where possible discuss them with us first. They may ask us to "trial” some services before they go live.

Secondly, we are also working to promote good health both for patients in the practice and the wider community.

Via the medical centre web site and our notice board, we ask patients what they would like to know more about. Then we try to organise information talks or sessions where we can all learn how to look after ourselves better or the services available. We are very keen for anyone to suggest a topic they think is of interest.

In the wider community, we are keen to work with other patient groups in the area towards common goals or areas of concern.

We are also keen to make sure that the patient voice is heard by the NHS decision makers. We ensure that we provide feedback on local services when consulted. These are the people who spend our money to provide healthcare services and they need to know the services meet our needs.

We also want to have a say as far as possible in decisions that affect us nationally so we contribute to the debate whenever we can.

How do we organise what we do?

We have a main group which meets around four times each year. We can of course establish short life groups on any practice or health topic we agree on.

For example we could contribute to discussions on -

WORKSHOPS ON WELLBEING

PRACTICE OR PRIMARY CARE NETWORK LIAISON & COMMUNICATION

NATIONAL SELF CARE WEEKS

Why not come along to a meeting. We are a very friendly, informal bunch & will give you all the support we can.

If you have any ideas for us, things you would like to raise, or would like to support anything we are doing then please let us know. Our email address is cambrian.ooh@nhs.net

The Patient Participation Group is open to every patient registered with the practice

There is a noticeboard in the main practice waiting area for further up to date information.

Warm Regards,

PPG Chair Person

 

 

 
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