As we are slowly returning to normal and seeing more patients in our building, we are following new guidance to ensure patient & staff safety.
We are asking patients who are attending the surgery to wear a face mask or covering. Upon arrival patients will be asked some safety questions and have their temperature taken. We thank you all for your cooperation.
MAY BANK HOLIDAYS
We are open from 8.30am to 6.00pm on Friday 8th May & Monday 25th May 2020.
The NHS in Shropshire, Telford and Wrekin and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.
The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.
Anyone who has travelled to China or places listed above in the last 14 days and develops symptoms of cough or fever or shortness of breath, should immediately:
Stay indoors and avoid contact with other people as you would with the flu
- Call NHS 111 to inform them of your recent travel to the country
Information for the public is available at gov.uk/coronavirus
Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.
The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan, Hubei province, China are currently in isolation.
Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.
Everyone is being reminded to follow Public Health England advice to:
Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
- Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
- Avoid touching your eyes, nose and mouth with unwashed hands.
- Avoid close contact with people who are unwell.
You can find the latest information and advice from Public Health England at www.gov.uk/coronavirus.
Extended access means we can offer our patients evening/weekend doctor and nurse appointments at one of the 3 local practices. Contact us to find out more or visit the Extended Access section on this page.
INTRANASAL FLU VACCINES FOR CHILDREN 15.11.19
Unfortunately there is a national shortage of intransal flu vaccines this year. These are being reserved for "at risk" patients who have a pre exisiting condition. There is an alternative injection available for other eligible children. We will update our website once we have further information.
WALK IN CLINIC FOR BLOOD TESTS
From 3rd June 2019, there will be walk in clinics for patients who have been given a blood test request form between 8.30am and 11.00am Monday to Friday.
SAME DAY APPOINTMENTS
We now have more same day appointments available. If you need to see a GP on the day, please call us or book via our website.
PATIENT ACCESS 19.6.18
The Patient Access website has recently been updated. Please note when you sign into this for the first time, you must enter your user ID and password and not your email address. You can then confirm your email address to allow you to sign in with this on future visits.
New General Data Protection Regulation
Please see Patient and Website Privacy Notices in Further Information
Each doctor appointment is 10 minutes long & should be for one patient & one problem. If you think you require more time, please ensure you inform the receptionist.
For all our latest updates , please follow us on Twitter @CambrianMC
FRIENDS AND FAMILY TEST
To leave your feedback, please click on the "Friend & Family Test" on the right hand side of the screen. Thank you for your feedback so far. Here are the results up to 12.12.19 for the previous 12 months where we received 4086 responses.
The question we asked is " How likely are you to recommend Cambrian Medical Centre to friends and family if they needed similar care or treatment?"
Extremely likely 76%
Neither likely or unlikely 3%
Extremely unlikely 4%
Don't know 1%
Please note the POD (Prescription Ordering Direct) telephone number has changed to 0333 358 3509.
We no longer take repeat prescription requests on our prescription phone line. Please click on the link below for more information.
NHS Prescription Ordering Direct (POD)
As from 5th June 2017 we can no longer accept urine samples that have not been requested by a clinician. This is in line with the advice & guidance of Public Health England.
If a clinician has requested a urine sample, you will need to complete a form when you drop the sample off to us. If you suspect you have a urine infection, please speak to the receptionist who can arrange for you to see or speak to a clinician.
CAR PARK NOTICE
We completely understand the car park does cause issues, however, we have raised concerns to 3rd parties including the landlord. But in the meantime we would really appreciate that any car park frustrations are not taken out on our staff. Many thanks